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Why I Started This

We believe the Hello+@UM digital health platform is a novel, timely, and pertinent idea that is also crucially necessary. It utilises existing resources of patients’ smart phone and integrate it into the existing infrastructure of Universiti Malaya Medical Centre (UMMC), including electronic medical records, and clinical expertise to make healthcare more sustainable and accessible to both patients and doctors.

It would be a new and original enterprise which is unique in its proposition to recycle and reuse existing infrastructure and expertise with renewable methods of reducing carbon footprint of all the patients and doctors and at the same time reduce paper usage which is still very rampant for the 1.2 million annual patients visiting UMMC several times a year.

More importantly, this will solve the heavy burden our clinics and hospitals are experiencing by automating and allowing healthcare access at the comfort of their own home during the ongoing COVID-19 pandemic especially with Omicron variant landing on our own shores recently.

It will also contribute to the industry by increasing awareness of the various issues and reduce misinformation with news coming directly from a reputable institution and more importantly, build a scalable digital health platform which may potentially revolutionise the transition of healthcare into the metaverse.

We believe that with our established wide network of UM and industrial collaborators we can serve the large market in UMMC initially and then expand nationwide and even internationally in a wave of rapid adoption due to its ease of use and functionality with a basic affordable approach we have devised from our market survey among our patients.

Using the Microsoft Azure existing solutions, we can scale the platform as necessary and be rapidly adaptable to the market demands with its well-established networks and support. More importantly, if there are patients attending hospitals, we foresee the product will only become more and more essential to all patients especially with our future expansion into automation and artificial intelligence assistance of all areas of life for both patients and doctors in the metaverse.

Our mission is to empower both our patients and doctors and allow them to own their health.

The academic community headed by Hello+@UM founder, Dr Kee S. NG, is currently involved in building the fully integrated patient and physician digital health platform which the community in Malaysia urgently needs for aboriginal community, HIV, tuberculosis disease and stigma research and a variety of medical and surgical related research.

We are looking for collaborators interested in patient and physician experience, UI, UX and commercialisation of a digital health platform. This is because our students are participating in hackathons to improve their soft skills and have been in the Top 10 finalists of the National University of Singapore Grand Medical Challenge Medical Startup Hackathon, Top 6 finalists of the CHIPTA app development hackathon and won the UM Deep Tech hackathon entrepreneurship scholarship and seed funding. They are also currently involved in the SWISS startup hackathon, Microsoft Imagine Cup International Hackathon, Asian School of Business Hackathon as well as the Astro Awani startup hackathon.

 

UM Research: Transforming Knowledge, Industries and Lives.

 

Hello+@UM Founder

Kee S. Ng graduated from Prince’s University, Malaysia with a BSc of Medical Sciences (Honours) and MD (2002). He then completed his MSc (Merit) and PhD in Neurogastroenterology (2012) at Queen Mary University of London. He studied under the scholarships of Overseas Research Students Awards Scheme, UK and British Medical Research Council, UK (including research grant). He has worked in various medical and surgical departments throughout the years. He was also involved in award winning translational medical research while working and lecturing in Wingate Institute of Neurogastroenterology, London; Queen Mary University of London and the Royal London Hospital, being mentored by Prof Qasim Aziz and the legendary Dame Parveen Kumar, Emeritus Professor of Medicine and Education, Editor of Kumar and Clark’s Clinical Medicine textbook. He is currently a senior medical lecturer in University Malaya and lecturing and course coordinating for the Master of Health Research Ethics funded by NIH in collaboration with Johns Hopkins Berman Institute of Bioethics.

He is also currently a Yale University visiting faculty member by competitive scholarship for Implementation Science. Medical Research Council of UK funded National Centre for the Replacement, Refinement & Reduction of Animals in Research also awarded him a grant to conduct healthy human volunteers research in nausea, stress, and pain for his PhD (2011-2013). He was awarded Best Presenter for the session at the United European Gastroenterology World (UEGW) conference in Bologna 2012 and Travel Grant Recipient; Young scientist scholarship for the European Institute for Biomedical Imaging Research Summer School on Imaging in Neurology 2011; Outstanding oral presentation of Malaysian Society of Gastroenterology and Hepatology Gut 2009; Outstanding research by Malaysian Haemophiliac Foundation Award BSc (medical sciences) research project. He was the first runner-up at the Sabah state level Quality Assurance Convention, 2005, and was involved in the National Perinatal Mortality Registry and the National Oral Cancer Research. He is a member of the British and Malaysian Society of Gastroenterology & Hepatology, Malaysian Medical Association, Sabah Medical Association lifetime member and Forum for Ethical Review Committees in the Asian and Western Pacific Region (FERCAP).

Since his teenage formative years, he’s been fascinated with medical sciences and entrepreneurship growing up working in his family business. He has big dreams of improving and saving lives especially after he lost his beloved uncle to a rare platelet disorder and feeling the need to quickly address the many gaps of knowledge in medical sciences. It led to him pursuing the career of an academic clinician scientist combining his scientific skills with pragmatic entrepreneurship to ultimately find real world sustainable solutions for the most urgent problems. As a house officer he started philanthropic work participating in medical outreach missions into the deep interiors of the Orang Asli villages and continues it today with medical outreach and research missions into the deep interiors of our national rainforest Orang Asli villages.

He is also passionate about teaching and has regularly engaged in teaching at all levels, most recently founding Kee’s community of practice in medicine, research, ethics, and education that is openly accessible for all who are interested to learn more about the work of the community and is currently totalling more than 100 members from UM as well as universities all over the world including European, American, Canadian, Australian and New Zealand students and faculty.