Quality & Safety

1. UMMC QUALITY MANAGEMENT SYSTEM ORGANIZATION
2. QUALITY AND PATIENT SAFETY PLAN
3. UMMC PERFORMANCE INDICATOR
   • UMMC KEY PERFORMANCE INDICATORS (KPI)
   • UMMC QUALITY OBJECTIVE
   • CLINICAL INDICATORS (CLINICAL QUALITY ASSURANCE – CQA)
4. INFECTION CONTROL STATISTIC
5. RISK MANAGEMENT STATISTIC
6. MALAYSIAN PATIENT SAFETY GOALS - http://patientsafety.moh.gov.my/
   • ACHIVEMENT OF MALAYSIAN PATIENT SAFETY GOALS
     • 2013
     • 2014
   • Guidelines Safe Surgery Saves Lives Initiative
   • Malaysian Patient Safety Goals Guidelines on Implementation & Surveillance
7. PATIENT SAFETY INITIATIVES AND QUALITY IMPROVEMENT ACTIVITIES IN UMMC
   • STATISTIC PATIENT SAFETY INITIATIVES AND QUALITY IMPROVEMENT ACTIVITIES IN UMMC
   • MSQH Poster And Shortletter
   • Related Information About Quality And Safety
8. QUALITY AWARDS
9. QUALITY ACTIVITIES
   • 2012
   • 2013
   • 2014
10. QUALITY AND SAFETY TRAINING PROGRAM
    • 2013
    • 2014
11. Clinical Practice Guidelines (CPG), Ministry of Health Malaysia, please visit http://www.moh.gov.my/v/cd
12. AUDIT ACTIVITIES
    • 2012
    • 2013
    • 2014
13. Quality Improvement Project In UMMC
    • Asian Hospital Management Awards (AHMA)
      • Year 2012
        • Improvement In Intravenous Infusion Care Leads To Reducing The Incidence Of Intravenous Infiltration Among Paediatric Patient
        • Improving The Process of Technical Drug Evaluation
        • Promoting a New Generation of Healthy Unpaid Blood Donors
      • Year 2013
        • Reducing The Return Of Reconstituted Cytotoxic Drugs FromPaediatric Oncology And Haematology Unit
    • Quality Assurance (QA) Convention
      • Year 2011
        • Optimisation of Phamrcare service in Tertiary Hospital
        • Re-Engineering The Process Of Obtaining Special FormularyDrugs By Oncology Patients
      • Year 2013
        • Oral Reducing The Return Of Cytotoxic Drugs
        • Poster Improving Quality Of Food Served For Inpatients
        • Poster Optimization Of Dietetic Services In RUKA, UMMC
    • UMMC Innovation Week Competition
      • Year 2010
        • Aplikasi Sistem Discaj Fast-Track Di Wad 7U, PPUM
        • Improving The Process Of Obtaining Cytotoxic Drugs By CancerPatients
        • Increasing the volume of patients by 150% Expansion of PharmCARE
        • Kajian Pembaziran Hidangan Di Kalangan Pesakit Discaj Di PPUM
        • Preventing Febrile Transfusion Reactions in Thalassemia Patients (Paeds Day Care)
      • Year 2011
        • Efforts in optimizing PharmCARE
        • Improvement In Intravenous Infusion Care Leads To Reducing The Incidence Of Intravenous Infiltration Among Paediatric Patients
        • MengurangkanMasa & Kesilapan packing ubat di Farmasi Pesakit Luar
        • The Trauma Team
        • To Improve Turnaround Time (TAT) of Troponin I
      • Year 2013
        • An Improvement In Completion Of Site Verification And TimeOut Documentation Form Among Nurses
        • Improving The Process Of Performing Resuscitation Trolley Inventory
        • Improving Food Quality with New Food Service Contractor in UMMC
        • Mengurangkan Set Steril Luput Tarikh diproses Semula
        • Optimization of RUKA Dietetic Service
        • Pendekatan Menjawab Telefon Ke Arah Kepuasan Pelanggan
        • Reducing Rejection Rates for Blood Samples in RUKA
        • Management of Differentiated Thyroid Carcinoma (DTC) in UMMC
        • Establish A Good Radiation Safety Practices For StaffsInvolved In Sentinel Lymph Node Biopsy By Using Gamma Detection ProbeTechnology In Um Medical Centre
    • Recognition from Steering Quality & Safety Committee
      • Year 2010
        • Improving Diabetes Education Service at Gestational Diabetes (GDM) Clinic
        • Improving pharmaceutical care through re-engineering of supply process to out-patients on long term medication
      • Year 2013
        • Menurunkan Kadar Bilangan Fail Pesakit Bermasalah Di Jabatan Perubatan Pemulihan
14. ISO/IEC27001:2013 Information Security Management System (ISMS)

Pemakluman status Cross-Match Transfusion Ratio (CTR) mengikut wad-wad.

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For more information related to quality and safety by Ministry of Health Malaysia, please visit http://www.moh.gov.my/