Department of Medical Social Work



The Department of Medical Social Work was established concurrently with the founding of the University of Malaya Medical Centre (formerly known as the University Hospital) in the year of 1968. Initially known as the Medical Welfare Unit and later as the PTJ of Medical Welfare, the department underwent development and was renamed to Department of Medical Social Work in the year of 2014.

General Objective
Assist patients in undergoing treatment and rehabilitation processes at UMMC through efficient, effective, and beneficial medical social work services to enhance patients'' well-being and social functionality.

Specific objectives:
Assist patients in need by:

  1. Carrying out biopsychosocial assessments for referred patients to identify their needs and implement appropriate interventions based on the availability of resources.
  2. Providing guidance, support, and counseling services to patients and their families to address and manage biopsychosocial issues and impacts they face.
  3. Providing crisis management services to patients and their families to help them cope with the crises they are experiencing.
  4. Assisting patients with practical and financial aid to support the treatment process.
  5. Assisting in the discharge planning process to facilitate patient functionality within the community.
  6. Facilitating case management through collaboration with patients, families, and a multidisciplinary team.
  7. Expanding networks and strategic collaborations with community-based support agencies.
  8. Conducting teaching sessions to deliver information related to the field of medical social work.

 

Department of Medical Social Work
Level 2, East Tower
University Malaya Medical Centre
59011 Lembah Pantai
Kuala Lumpur
Tel : 03-7949 3215 / 03-7949 2021

The services provided are:

  1. Patient services.
    1. Biopsychosocial assessment
    2. Financial support
    3. Social support and counseling
    4. Discharge planning
    5. Crisis intervention
    6. Practical assistance
    7. Community resource liaison.
  2. Teaching
  3. Research
  4. Additional services
    1. PPUMCare Fund
    2. Respiratory equipment loan service
    3. Volunteering services MY K.A.W.A.N
    4. On-call duties - domestic violence

 

  1. A visit to National Registration Department(Shah Alam branch) is on purpose to discuss about the issue of children birth registration especially for the cases that related to social issue that do not have any identification document.
  2. This department was assigned as secretariat of Covid-19 Fund which is responsible to monitor every donations that has been received from government sector , non-government sector , private sector and individuals that have a big heart in donating some amounts of money on purpose of purchasing of medical devices and equipments for the treatment of patients that have been screened and treated in PPUM.
  3. Collaborating with SK Satu Sultan Alam Shah, Petaling Jaya and Children Protection Team Petaling to organise U Inspire Me programme at SK Satu Sultan Alam Shah.
  4. Collaborating with Rare Disease Alliance Foundation Malaysia to hold World Rare Disease Day event.
  5. Participating in World Sight Day in level of University Malaya Medical Centre that had been organised by Department of Ophthalmology
  6. Attending The 2nd International Conference on Social Work: A Catalyst For Changing Societies and Social Cohesion in Diverse Society on February 29, 2020 until March 1, 2020 at University of  Muhammadiyah Jakarta. The scientific paperwork in tittle Surrogacy Case Study : Issues and Challenges in Medical Social Work Setting had been presented during this conference.
  7. A visit had been held at Instalasi Rehabilitasi Rumah Sakit Jiwa Dr. Soeharto Heerdjan Jakarta and Balai Rehabilitasi Sosial Watunas Mulya Jaya, Jakarta in collaborating with The Malaysian Community Development Officers Association (Medical).
  8. A Palliative Care Workshop from the Aspect of Psychosocial had been held on 2nd of October 2020.
  9. In collaboration with Violence Intervention Committee and Department of Primary Care Medicine to organize the  Strategies Against Violence and Aggression - Domestic Violence (STAR-DV) 1.0 Online Training Course.
  10. En. Mohamed Afiq Mohamed Fauzi (Community Development Officer)  had presented the scientific paperwork in tittle Surrogacy Case Study:  Issues and Challenges in Medical Social Work Settings during  The 2nd International Conference On Social Work:  A Catalyst for Changing Societies and Social Cohesion in Diverse Society at Jakarta, Indonesia on February 29,2020.



ADDRESS

  • Pusat Perubatan Universiti Malaya,
    Lembah Pantai, 59100,
    Kuala Lumpur, MALAYSIA

EMAIL

  • Email : ummc@ummc.edu.my

TEL

  • Phone No : 03-79494422
    Fax : 03-79492030

WEBSITE

  • WEBSITE : www.ummc.edu.my